This Privacy Policy explains how Qitup ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from https://www.qitup.com (the “Site”) or use our mobile application.

1. INFORMATION WE COLLECT

When you access the Site or Mobile App, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. We also track pages or products viewed, referring websites or search terms, and your interaction with the Site. This data is referred to as “Device Information.”

We collect Device Information using the following technologies:

• Cookies: Small data files stored on your device. Learn more and how to disable them at www.allaboutcookies.org.
• Log files: Record actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels: Electronic files used to understand how you navigate the Site.

2. HOW WE USE YOUR INFORMATION

We use collected data to improve our services, fulfill orders, communicate with you, and provide analytics and marketing. This includes using data for advertising and understanding customer behavior.

3. SHARING YOUR INFORMATION

We share your information with third parties to help us use it as described. For example:

• Shopify powers our online store. Read their privacy policy here: Shopify Privacy Policy.
• Google Analytics helps us understand how users interact with our Site. Details here: Google Privacy Policy. Opt out here: Google Opt-Out.

We may also disclose your information to comply with legal obligations or protect our rights.

4. ADVERTISING

This app displays advertisements using Google AdMob. AdMob may collect certain information to serve ads. We do not use personalized or behavioral advertising. For more information on how Google uses data in its advertising products, please visit Google’s Privacy & Terms> .

5. DO NOT TRACK

We do not change our data practices in response to Do Not Track browser settings.

6. YOUR RIGHTS

If you are a European resident, you may access, correct, update, or request deletion of your personal information. Please contact us using the information below to exercise these rights.

Your data may be processed to fulfill contracts or for our legitimate business interests. It may also be transferred outside Europe, including to Canada and the U.S.

7. DATA RETENTION

We retain order information unless you request its deletion.

8. MINORS

Our services are not intended for individuals under 18 years of age.

9. CHANGES TO THIS POLICY

We may update this policy periodically to reflect operational, legal, or regulatory changes.

10. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at: support@qitup.com

11. ACCOUNT DELETION

You have the right to request deletion of your account and associated personal data at any time.

You may request account deletion using one of the following methods:

In-App Deletion Request:

You can submit a deletion request directly within the mobile application by navigating to Settings → Request to Delete Account.

Email Deletion Request:

You may also request account deletion by emailing us at support@qitup.com using the email address associated with your account.

Once a deletion request is received, we will verify your identity and permanently delete your account and personal data within a reasonable timeframe, in accordance with applicable laws and platform requirements.

Please note that certain information may be retained only where required to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements. Any retained data will be handled securely and in compliance with applicable regulations.